Information for this post was pulled from “STARBUCKS TO ADOPT VOICE RECOGNITION ORDERING” written by Peter Romeo, which can be accessed directly by clicking here.
Starbucks may be one of the first restaurant chains to incorporate voice recognition into their mobile app orders. It seems they are set to begin rolling this out in 2017, revolutionizing the way we order food/drinks.
McDonald’s is looking to hop on board as well. The voice recognition software will greatly eliminate mishearing on the employee and customer’s behalf. The customer’s words will be spoken into and text that the kitchen staff will be able to view and interpret, thus saving time. The order will automatically be charged through the app to the customer’s account.
As technology evolves it is taking over the restaurant industry. What are you doing to utilize technology and separate your restaurant from its competitors?